Shipping Policy

FREE Express Tracked UK Shipping for orders over £50.

Please note: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Shipping Information

We do not ship to P.O. boxes or APO/FPO addresses.
Currently, we only ship within the United Kingdom.

Shipping Methods: Royal Mail 

 

Shipping rates are:

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you finalize your purchase.

UK shipping Prices start from £3.99, depending on weight and size of the package required:

Royal Mail - Tracked 24 (1 - 2 days Delivery)
Orders 0kg–2kg
Shipping Cost: £4.99
Royal Mail - Tracked 24 - Medium Parcel (1 - 2 days delivery)
Orders 2.01kg and up
Shipping Cost: £9.99
Royal Mail Tracked 48 (2 - 3 days delivery)
Orders 0kg–2kg
Shipping Cost: £3.99
Royal Mail Tracked 48 - Medium Parcel (2 - 3 days delivery)
Orders 2.01kg and up

Shipping Cost: £7.99

 

European Union:

Prices start from £7.99, depending on weight and size of the package required:

International Standard - Royal Mail (2-6 Business Days)
Orders 0kg–0.5kg
Shipping Cost: £7.99
International Standard - Royal Mail (2-6 Business Days) 
Orders 2kg–5kg
Shipping Cost: £15.99
International Standard - Royal Mail (2-6 Business Days) Small Parcel
Orders 1kg–2kg
Shipping Cost: £12.99
International Standard - Royal Mail (2-6 Business Days) Small Parcel 
Orders 0.5kg–1kg
Shipping Cost: £9.99

International Shipping:

International Standard - Royal Mail (6-10 Business Days) 
Orders 2kg–5kg
Shipping Cost: £19.99
International Standard - Royal Mail (6-10 Business Days) Large Letter
Orders 0kg–0.5kg
Shipping Cost: £7.99
International Standard - Royal Mail (6-10 Business Days) Small Parcel
Orders 1kg–2kg
Shipping Cost: £14.99
International Standard - Royal Mail (6-10 Business Days) Small Parcel Orders
Orders 0.5kg–1kg

Shipping Cost: £9.99

 

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

 

Order Changes:

Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.

 

Item Not Received:

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at support@thesunnahpath.com.

 

Tracking Your Order

You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into Thesunnahpath.com "My Account". Click on “My Order “ to review your order status and/or obtain a tracking number.

It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

 

Taxes

Our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax).

However, some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.

 

For Further Inquiries:
If you have any further questions, please contact our customer services at:

Phone: +447837632169
Email: support@thesunnahpath.com